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Helpful tips
Before care
- Ask if providers are in network.
- Ask for cost estimates.
- Get referrals or prior approval if your plan needs them.
- Uninsured patients can ask for good faith estimates.
After care
- Wait for the EOB before paying.
- Compare bill and EOB.
- Ask about payment plans.
- Check for duplicate charges.
When disputing
- Stay polite and persistent.
- Keep notes of calls.
- Ask for holds during reviews.
- Know appeal deadlines.