Glossary

Shelves of books in a library
Photo: Unsplash License. Illustration of the topic, not a service endorsement.
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Itemized bill
A bill listing every charge.
EOB
Explanation of Benefits from your insurer.
Copay
A set amount you pay for a service.
Coinsurance
Your percentage share of costs.
Deductible
What you pay before insurance pays.
In-network
Providers with contracts with your insurer.
Balance billing
Billing you for the difference between charges and what insurance pays.
Good faith estimate
A cost estimate for uninsured or self-pay patients.
Charity care
Free or reduced care for qualifying patients.
External review
An independent review of an insurance denial.